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Our Mission

LandNExpand is a GTM Strategy and Management Consulting firm that ignites B2B companies revenue growth with a Customer Lifecycle model framework that designs customer centric strategies and operational plans aligning the leadership team to drive to common goals and results.  We help align Corporation vision to tactical execution that builds a scalable operational foundation that delivers a growing, healthy and profitable customer base.  We have a proven approach designing unique customer roadmap plans and methodologies focused on high value customer outcomes and ROI.   ​

We believe that at the heart of the Customer Lifecycle model is the integration of the voice of the customer to drive the continuous iteration and innovation of your product and services to maintain your leadership position in the market.

LandNExpand has helped many companies achieve sustainable customer growth with high retention and expansion results with over 30 years experience in the software industry.

We offer a free one hour consulting session to determine a plan for how we can help you retain, expand and grow a healthy, loyal customer base for long term sustainability.

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For more information or to discuss how we can help you in more detail, please contact us here.

CEO

Golden-8.jpg

Jackie golden

MBA

With over 30 years of a proven track record in the Software Industry as a change agent for building high performing software companies with a proven customer focused strategy that delivers customer revenue growth and expansion with high retention and profitable services organizations, she has become the “Go To” person for building the Ultimate Customer Success model.

She is a board member, author, speaker and executive coach with a background that includes some of the top software companies such as Hyperion, Cognos, Ascential, IBM, Workfront, Socrata, CoreView, Apty and many other startups.  She founded her company, LandNExpand, LLC in 2014.  She has a passion for building a companywide customer centric approach for her client’s that has them raving about their results.

Education:

  • BS, Business Management, Cal Poly University, San Luis Obispo

  • MBA, San Diego State University

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